Returns & Refunds
We want you to love your order. Here is making returns as simple and transparent as possible.
How It Works
Follow these simple steps to process your return or exchange.
Check Eligibility
Non-personalized items are eligible for returns within 30 days of delivery, provided they are unused and in original packaging.
Contact Support
Send our friendly support team an email with your order number to request a return or report a damaged item.
Receive Refund
Once inspected and approved, your refund will automatically be processed to your original method of payment.
Important Note on Personalized Items
Because personalized items are permanently engraved or printed specifically for you, they cannot be returned or exchanged unless they arrive damaged or defective. We ask that you carefully review your personalization details and spellings before submitting your order.